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Vitor Heinzen
Vitor Heinzen

Blumenau, Brazil

Product designer that also codes. Let's talk: vitorheinzen@icloud.com

product design, ui design, ux design

  1. On scroll hiding menu On scroll hiding menu — The idea behind this on scroll hiding header effect, is to enlarge the charts viewing area by taking more advantage of the viewport's vertical space. We had a problem on our previous navigation structure in which, by observing our users, we've discovered that constantly they we're going back to system's home to go somewhere else on the navigation. It turns out, that they were memorizing the r...
  2. Inbox landing page Inbox landing page — Landing page scrolling experience prototyped using Keynote and Sketch.
  3. Product branding icons Product branding icons — Part of a study to redesign Hi Platform's icons
  4. Landing page hero Landing page hero — This is a landing page hero presenting the product, which is a chatbot software. The animation shows how it behaves when it is talking with a brand’s consumer. Tools Used: • SketchApp • Material Design Kit for Web Apps • Keynote
  5. Customer support software website Customer support software website — Tools Used: • SketchApp • Material Design Kit for Web Apps • Keynote • Rotato • Squarespace
  6. Customer support and live chat website Customer support and live chat website — This part of the website shows the user what the product does. It reveals which kind of channels it connects to in a way that is easy to understand, even without reading the headers. Tools Used: • SketchApp • Material Design Kit for Web Apps • Keynote • Rotato • Squarespace
  7. Return over investment presentation on a landing page Return over investment presentation on a landing page — Using real data, this part of the website shows the user the amount of contacts before and after implementing the service. The idea using this narrative is to confort the user by showing proof of the return over investment on the SaaS product. Tools Used: • SketchApp • Material Design Kit for Web Apps • Keynote • Rotato • Squarespace
  8. Welcoming during user onboarding Welcoming during user onboarding — This is some user onboarding tips for customer support agents. By this steps, the software introduces the main features and where to find them. When the agent is asked to tag the conversation subjects, it impacts directly on management reports, that's why it's primary that he or she is informed of it before starting work for the first time. Tools Used: • SketchApp • Custom Material Design...
  9. On Scroll Hiding Menu On Scroll Hiding Menu — Prototype designed on SketchApp and animated in Keynote. The insight came from observation. Some of our costumers use low-end resolutions such as 1024x768 or even use dense browser extensions and toolbars shortening the vertical area. I made this to demonstrate how to optimize the vertical viewport area focusing on content and current screen tools.
  10. Engaging the user on sign up steps Engaging the user on sign up steps — Hi Platform's sales process is based on inbound marketing funnel method, and following that premise, the quality and amount of fields in the form is the way to lead qualification process. So, an important condition of this project was to keep this amount of fields for that same reason. Besides that, by watching Hotjar's recordings on the previous layout, we've discovered that the users were of...
  11. User onboarding tips User onboarding tips — These animations is designed to be side by side with a wizard during the very first use and setup of the software. Tools Used: • SketchApp • Custom Material Design Kit for Web Apps • Keynote
  12. Omnichannel customer support platform Omnichannel customer support platform — Hi Platform's software empowers brands communication with customers by integrating multiple channels and apps that consumers daily use.
  13. Customer support Customer support — This is an concept project of an app focused on customer support and helping customers to setup wireless modems and network gadgets.
  14. Product support options Product support options — This is an concept project of an app focused on customer support and helping customers to setup wireless modems and network gadgets.
  15. Barcode Reader Barcode Reader — Concept project of an app focused on customer support and helping customers to setup wireless modems and network gadgets.
  16. FAQ user flow FAQ user flow — Concept project of an app focused on customer support and helping customers to setup wireless modems and network gadgets.
  17. Wireless and network gadgets support app Wireless and network gadgets support app — This is an concept project of an app focused on customer support and helping customers to setup wireless modems and network gadgets.
  18. Wireless and network gadgets support app Wireless and network gadgets support app — Concept project of an app focused on customer support and helping customers to setup wireless modems and network gadgets.
  19. Darkside Books reading and discovering content Darkside Books reading and discovering content — Concept design. Designed on SketchApp → Animated on Keynote
  20. DarkSide books reading experience on iPhone DarkSide books reading experience on iPhone — Concept design. Designed on SketchApp → Animated on Keynote
  21. DarkSide Books experience on iPhone DarkSide Books experience on iPhone — Concept design. Designed on SketchApp → Animated on Keynote
  22. Capa & Espada Post Content Capa & Espada Post Content — See more on: http://vitorhugojapa.com/capa-espada
  23. Capa & Espada WordPress Theme Capa & Espada WordPress Theme — See more on: http://vitorhugojapa.com/capa-espada
  24. Medieval RPG Icons Medieval RPG Icons
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